FAQ
Q: Do you use real carbon fiber?
A: Yes — all of our products are made with 100% genuine carbon fiber.
Q: Can I keep my OEM steering wheel functions (paddles, buttons, airbags)?
A: Absolutely. We ensure OEM fitment and functionality.
Q: Do you offer worldwide shipping?
A: Yes, we ship to most countries with secure packaging.
Q: How long does a custom build take?
A: Typically 4-6 weeks, depending on the complexity of your order.
Q: How do you handle international tariffs?
A: client is reasonable for any and all international shipping and fees.
Do you accept returns?
YES RETURNS ARE ACCEPTED IF THE PRODUCT DOES NOT MEET THE BUILD SPEC YOU REQUESTED, PRODUCTS MUST BE RETURNED WITHIN 10 DAYS OF RECIEVING IN THE ORIGINAL PACKAGING UNUSED.
WE CANNOT ACCEPT RETURNS ON PRODUCTS WHICH WERE INSTALLED AND USED UNLESS THERE WAS AN ISSUE WITH THE HARDWARE.
WE ASK YOU TO MESSAGE US BEFORE FILING A RETURN IN HOPES THAT WE CAN RECTIFY THE PROBLEM YOU ARE HAVING.
THANK YOU
Which countries do you ship to?
WE SHIP OUR PRODUCTS WORLD WIDE
NO DESTINATION IS TOO FAR
SHIPPING TIME RANGES 5-7 BUSINESS DAYS INTERNATIONAL DEPENDING ON THE LOCATION
3-4 DAYS DOMESTIC, UNLESS YOU SELECT THE EXPEDITED SHIPPING OPTION
NOTE: RUCARBON IS NOT REPONSIBLE FOR ANY CUSTOMS FEES WHEN SHIPPING